Shipping Policy
Shipping Policy – Engineered for Clarity and Speed
At SmartLink Finance, shipping is not an afterthought — it’s a core part of our digital operations. We use a data-integrated logistics engine to ensure orders are delivered intelligently, securely, and on schedule. This policy outlines how your orders move from warehouse to destination with transparency and precision.
Order Processing Timeline
All orders are processed within 1–2 business days after payment confirmation. The system will verify product availability, assign warehouse dispatch, and initiate courier booking within this timeframe. Orders placed during weekends or holidays will begin processing on the next working day.
Estimated Delivery Windows
Domestic Orders: 3–7 business days
International Orders: 7–15 business days
Please note: external factors like customs processing, regional logistics delays, or unforeseen weather may impact these estimates. We monitor every delivery through a live tracking protocol to minimize surprises.
Shipping Methods
Depending on your region and selection at checkout, we offer multiple carrier options (standard and expedited). Our logistics module auto-assigns the most efficient courier based on:
Destination
Product dimensions & fragility
Inventory location
Real-Time Tracking
Once shipped, you will receive a confirmation email with a tracking number and live status link. Our tracking interface provides scan updates, estimated delivery time, and current transit location. No guesswork required.
Shipping Costs
Shipping fees are calculated automatically at checkout, based on:
Package weight and volume
Destination and delivery speed
Real-time courier pricing
Occasionally, we may offer free shipping promotions, so keep an eye on our announcements.
Packaging Standards
All shipments are packaged using durable, shock-absorbing materials. Fragile components (like sensors or lighting units) are bubble-wrapped and boxed to reduce movement. Our packaging approach is both eco-conscious and logistics-optimized.
Delayed or Lost Shipments
If your shipment is delayed beyond expected timeframes, or you suspect a loss:
Check your tracking status.
Contact us at [email protected].
Our logistics team will conduct an internal trace and initiate claims with couriers if necessary.
In confirmed cases of loss or damage, we will offer a replacement or full refund in accordance with our Return Policy.
Incorrect or Incomplete Address
Please double-check your address before submitting your order. If an error is noticed, contact us immediately. Once a shipment is in transit, rerouting may not be possible.
Duties & Import Taxes
For international orders, customs duties, taxes, and import charges may apply. These are determined by your country’s import regulations and are the responsibility of the buyer. We recommend consulting your local customs office for accurate details.
Shipping Integrity, Backed by Tech
Our goal is not just delivery — but smart delivery. That means fewer delays, smarter routes, and secure packaging for your critical auto components.